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Returns

Information on exercising the right to withdraw from contract

You have the right to withdraw from the order that you have placed, within a term of 14 calendar days, with no need to justify your withdrawal.

The term for withdrawal will expire 14 calendar days after the day that you or a third party indicated by you, other than a delivery courier, have acquired the physical possession of the goods.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by sending an unequivocal written statement (for example, a letter sent by post or an e-mail) to:

LA SALA DALIAS, S.L.
Address: Ctra. San Carlos, km.12 -07850, Santa Eulalia del Río, Ibiza, Islas Baleares, Spain.
Spanish Tax ID Number: B07949324
Telephone: (+ 34) 971 326 825
Purchases: shoponline@lasdalias.es

You may similarly use the withdrawal form below, although its use is not required.

In order to comply with the withdrawal period, you need only send a letter indicating your decision to exercise the right of withdrawal before the corresponding withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will refund to you all the payments we have received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the less expensive standard delivery that we offer), with no undue delay, and in any event no later than 14 calendar days of the date on which we are informed of your decision to withdraw from this contract. We will carry out such refund using the same method of payment that you have used for the initial transaction, unless you have expressly indicated otherwise. In any case, you will not incur any fees as a result of such refund.

We may withhold the refund until we have received the goods or until you have presented evidence of having sent back the goods, whichever condition occurs first.

You will have to return the goods or hand them over to us directly, without undue delay and in any case, at the latest, within 14 days of the day on which you notify us of your decision to withdraw from this contract. The deadline for such withdrawal from contract will be considered as met if you send back the goods before the 14-day period has elapsed. You will have to cover the direct cost of returning the goods.

You are the sole person responsible for any deterioration in the value of the goods due to any handling other than the handling necessary to establish the nature, characteristics and function of the goods.